Shipping Information

US Domestic & International Shipping

We offer Free Shipping on all orders worldwide! 

Currently, we ship to over 25 countries & we're continuously aiming to be able to ship to more countries.

Expected Shipping Time

Your orders will be processed in 1-2 business days.

Worldwide delivery time: 7 - 15 days. 
If it's taking more than 20 days, please contact us at hello@warmsleep.com with your name and order number & we will help to investigate your order.  

*Please note: 

● During peak periods (Sale or Public Holiday periods), dispatch may delay due to a high volume of orders received.

● We apologize for being unable to redirect or withdraw any orders once items have been dispatched. Please double-check your shipping information before placing an order. The specific address includes your door number, email address, and phone number. Don't abbreviate in case the carrier can’t find your address quickly.

● For failed delivery caused by wrong or inaccurate shipping details from the customer, we won’t be able to give you a refund.

International Customs & Taxes

Unfortunately we won't be covering the customs & taxes fees of your orders. Please double check your countries customs & taxes fees before you intend on making a big order. We suggest splitting your order into different days as we offer free shipping. 

Shipping Service

All of our orders are shipped via UPS and/or FedEx. 

Dispatching

All of our orders are shipped via UPS and/or FedEx. A tracking number will be sent to you by email once your item is shipped out. If you are unable to find your email from the relative shipping couriers, please check your spam mail or alternatively contact us at hello@warmsleep.com